The Arizona Science Center welcomes visitors of all ages with hands-on exhibits, engaging education programs, and community outreach. It is a destination for families, educators, and donors alike, inspiring curiosity and learning across Arizona.
The Center’s previous website wasn’t meeting audience or operational needs.
Key challenges included:
Complex Navigation: Visitors struggled to find information, purchase tickets, or register for programs.
Outdated Design: The look and feel didn’t reflect the Center’s innovative mission or appeal to its diverse audiences.
Limited Integration: The CMS and Tessitura weren’t well connected, making it hard to manage ticketing, memberships, and donor data.
The goal was to deliver a modern, flexible site that simplified the visitor experience and streamlined staff workflows.
Jixaw rebuilt the website from the ground up, focusing on usability, integration, and future scalability.
Key features included:
Modern, Responsive Design: A clean, mobile-friendly layout allows visitors to explore exhibits, buy tickets, and plan their visits easily on any device.
Self-Service Tools: Visitors can purchase tickets, register for programs, and manage their own experience without needing staff assistance.
Seamless Integration: A new Umbraco CMS was connected to Tessitura, ensuring real-time updates to ticket availability, pricing, and membership data.
Staff Empowerment: The CMS was designed for non-technical users, and Jixaw provided training to help staff confidently manage content and events.
Future-Ready Structure: Built with flexibility in mind, the site can scale and adapt as the Center’s needs evolve.
The redesigned website delivered measurable improvements:
Simpler Navigation: Visitors can now easily find information, register for programs, and purchase tickets.
Mobile Engagement: A responsive design significantly increased use by mobile visitors.
Operational Efficiency: Staff can update content quickly, manage events with ease, and rely on accurate real-time data from Tessitura.
Scalability: The site’s structure supports future growth and new functionality.